Contact · Macon St, Brooklyn
The phone rings once, a real person picks up, and the worry you carried in gets a plan.
You’re one message away from a fixed quote. Call, write, or knock on the door at 365 Macon St — pick the move that feels easiest and go.
01 · Pick your channel
Talk to us the way you work best
Call during office hours
(917) 417-7295Best for “something looks off right now.” We’ll tell you the first three moves before you book anything.
Email anytime
contact@fernwoodsecurity.comBest for sending a screenshot of that weird email. We answer within one business day.
Knock on the door
365 Macon St 1Brooklyn, NY 11233
Call ahead and we’ll have the kettle on and the calendar open.
| Monday | 9:30am – 6:00pm |
|---|---|
| Tuesday | 9:30am – 6:00pm |
| Wednesday | 9:30am – 6:00pm |
| Thursday | 9:30am – 6:00pm |
| Friday | 9:30am – 3:00pm |
| Saturday | Closed |
| Sunday | Closed |
02 · Your first move
Send the message that starts it
Tell us who’s on your team and which tools you run. You’ll hear back within one business day with a fixed quote.
- Roughly how many seats you have
- Microsoft 365 or Google Workspace
- Who holds admin rights today
- Anything that already feels wrong
03 · Find the door
Look for the brownstone block on Macon Street
Fernwood Security
365 Macon St 1Brooklyn, NY 11233
Mon–Thu 9:30am–6pm · Fri to 3pm
Walk me to Macon St →04 · Already clicked something?
Breathe. Do these three things first
You caught it — that’s the hard part. Move now, then call (917) 417-7295 in office hours and we’ll take it from there.
Change
Reset the password on the affected account from a device you trust, and sign out of all other sessions.
Disconnect
Take the suspect laptop off Wi-Fi. Leave it powered on so nothing useful is lost.
Document
Screenshot the email, note the time, and write down what you clicked or typed.